CRM Services

CRM stands for Customer Relationship Management. As the central goal of every business is to serve its customers, Customer Relationship Management (CRM) in recent times has emerged as a way of using technology to do just that. Using CRM, businesses can learn more about customer needs and behaviors in order to develop stronger relationships with them and also to formulate strategies to optimize communication and mould the business around their needs.

Pegasys has custom solutions required for the customer based on their needs. We are partnered with Salesforce which is one of the leading providers of on-demand CRM Software all over the world. We help companies decide on the right on-demand CRM solutions and services, helping companies increase profitability by improving customer value and reducing operating costs. Pegasys can help you streamline your customer service processes to ensure consistently high service levels, quick response times, accountability and problem resolution.

During the past few years the demand for Cloud based CRM has gone up particularly among Small & Medium Business (SMB) companies, mainly because of the CAPEX .SMBs prefer Cloud based solutions because of the duration and complexity of on-premise CRM implementations. Cloud based CRM is a good choice for companies who want to implement standard Out of the Box CRM features without much IT Support. With these requirements in the Cloud based CRM space, Pegasys has emerged as a complete CRM services provider which guides companies not only to decide about the right vendor but also does deliver Implementation, Consulting, Development, Data Migration, Cleansing, Training and Integration services across different spectrum of Industry verticals.

Our CRM solutions helps Companies to face challenges of retaining customers and keeping sales costs as minimal as possible and improving the efficiency of Sales teams.

CRM services from Pegasys ensure a return on investment as well as increased performance, productivity and profitability.

Pegasys CRM services comes in all forms and sizes from extensions to a call centre to high-end opportunity management and selling tools for increasing effectiveness and efficiency. So, why settle for mere incident tracking in your CRM software when you can have true process management – for less.

Why to choose Pegasys & Salesforce for on-demand CRM Services ?

Pegasys as a leading on-demand CRM Services Company has earned a far-flung industry recognition as a leading provider in the field. We’ve beaten the competition time and again, because our award winning CRM solutions deliver more powerful business benefits and a better user experience for our customers.

Our organized structure of CRM services includes:

  • Implementation
  • Consulting
  • Integration Services
  • Data Migration Services
  • Application Development
  • Training

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