Salesforce is a global cloud computing company, striving for the past fifteen years, to create a platform for customer success. It provides a platform for businesses of all sizes to help them expand exponentially. It is a global sales leader with #1 Customer Relationship Management (CRM) solution which gives Salesforce automation an edge over the others. Industries and companies of various scales can connect with their customers with more responsive and intuitive support with latest innovation in mobile, social and cloud technology that anticipates their needs. It provides its customers with a range of products from sales, service, data migration to marketing and training & support. It focuses on delivering value while implementing through its sales cloud, service cloud and developed applications over Force.com among other products.
Pegasys is a global IT solutions and services company having extensive experience in the field of cloud computing, CRM, mobile solutions and custom development for clients ranging from startups to Fortune 500 global organizations. It provides services to various business verticals such as IT, real estate, health care, pharma etc.
Pegasys has immense expertise in Salesforce consulting, implementation and customization. Here, business requirements of customers are assessed and evaluated since different companies have operations, sales processes, marketing processes, customer services etc. suited to their own needs. It then customizes salesforce to give them an optimal solution. Hence, it customizes typical business processes which completes configuration thereby giving increased customer satisfaction, on time implementation with required quality. Further, customization gives way to training from user level to administration level, for adoption by the client is an important aspect in the smooth transition to in house team post successful implementation.